Sorted Services Terms of Use
General Terms
- Terms and Conditions (PDF, 0.2 MB).
- Direct Debit Service Agreement (PDF, 0.1 MB).
- Credit Management Policy (PDF, 0.1 MB).
- Financial Hardship Policy (PDF, 0.2 MB).
- Complaints Policy (PDF, 0.2 MB).
- Privacy Policy (PDF, 0.2 MB).
Electricity
- Electricity Price Fact Sheet for Ausgrid (PDF, 0.1 MB).
- Electricity Price Fact Sheet for Essential Energy (PDF, 0.1 MB).
- Electricity Price Fact Sheet for Endeavour Energy (PDF, 0.1 MB).
- Electricity Price Fact Sheet for Energex (PDF, 0.1 MB).
- Electricity Price Fact Sheet for ActewAGL (PDF, 0.1 MB).
Broadband & Voice
Critical Information Statements (CIS):
- NBN home Bundle CIS (PDF, 0.2 MB).
- ADSL home bundle zone 1 CIS (PDF, 0.1 MB).
- ADSL home bundle zone 2 & 3 CIS (PDF, 0.1 MB).
- International Call Rates (PDF, 0.2 MB).
- Reasonable Use Policy (PDF, 0.1 MB).