Why is my statement so high?

When your energy usage is higher than usual, the hints in this checklist may help explain why.

  • Change in the weather? 
  • Heating and cooling your house or running pool filters longer can push up your usage.
  • Changes in household appliances?
  • Some new appliances can increase your energy use by a surprising amount.
  • Old inefficient appliances may be due for replacement.
  • New house guests? The more people under your roof, the more energy you will use.
  • Correct meter reading? If we can’t access your meter your energy usage may be estimated - log into the app to enter a meter read and we can track your usage to target.

View our Energy Saving Tips.